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Recently, I said something that a friend took completely out of context.  My statement was a bit of a "jab," yet I did not mean anything seriously or maliciously.  Unfortunately, he was really offended by what I said. This incident was a good check into being wary of what your body language might tell someone.   It is amazing all the small cues you can pick up or give off. 

I am currently reading Book Yourself Solid by Michael Port.  It goes over body language and getting the right message across.

"It's More Than Just Words - The 55/38/7 Rule

There are so many different way to articulate your message.  Don't just depend on your words to do it.  How you communicate goes far beyond the spoken message. Dr. Albert Mehrabian, a communications researcher at the University of California, Los Angeles, reported in his book, Silent Messages - which was based on extensive clinical experiments on communication, attitudes, likes, and dislikes - that 55 percent of the way that people respond to you is based mostly on facial cues, 38 percent is based on your tone, and only 7 percent is based on what you say - the information you provide."

So much time can be lost in business if you aren't getting the proper message across. Always be conscientious of what your body might be telling someone else.

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