How to Market Your Event with PPC & Online Advertising

Online_event_advertising_optLet me give you a basic, yet powerful, pay per click (PPC) advertising strategy to drive advance sale tickets for your event. The following advice is applicable to PPC services on Google, Yahoo, Bing, and Facebook. It can also be used for other forms of online advertising such as banner ads.

Don't Direct Paid Traffic to Your Home Page!
One of the biggest mistake I see event organizers and promoters make with their online advertising is directing paid traffic to their event home page. You might be asking, "why is driving traffic to my home page a mistake?" Because people have too many options when they land on your web site. If you give a web site visitor too many options, they probably won't take the action you desire. Focus on driving traffic to complete one simple task, e.g. join your mailing list, buy a ticket, fill out a survey.

Continue reading "How to Market Your Event with PPC & Online Advertising" »


Selling Tickets for Your Event and Shopping Cart Abandonment

Selling_tickets_to_an_event What to sell even more tickets to your event?

As you know, humans have incredibly short attention spans. Once you get online, attention spans get even worse. Here's the problem for event organizers and promoters - short online attention spans have a direct impact your ticket sales. When thinking of how to sell tickets to an event online - Beware of shopping cart abandonment! At it's simplest level, shopping cart abandonment is when people don't complete their online ticket orders. Abandonment happens in the time frame AFTER someone clicks your buy ticket link and before they complete their order.

Most event organizers NEVER consider the online ticket check out process and how it impacts their bottom line. Are you losing a ton of potential event revenue to shopping cart abandonment and don't event know it?

Continue reading "Selling Tickets for Your Event and Shopping Cart Abandonment" »


Event Marketing Ideas for Advertising on the Radio

Radio_ad_event_marketing A few days ago, I critiqued a radio ad for an event promoter. Certain aspects of their ad were reducing potential ticket sales. Specifically, the ad directed people to buy tickets from two completely different web sites. That might seem like a good idea (diversifying), until you consider all the details a listener must remember in a 15 or 30 second radio spot. The more details you pass along in your radio advertisement, the less impact and retention.

Here are some radio advertising suggestions you can take away from example above . . .

Think About Your Radio Promotions From the Listener's Perspective
If you're using radio ads to promote your event, take the time to carefully think through the sales process. It's especially important to consider your radio ad from the listener's perspective. Your radio advertisement is most likely going to be grouped with a number of other ads. Therefore, you're competing against other advertisers for the listener's attention. The question to ask yourself is, "what do I want the listener to take away from my radio ad?"

Continue reading "Event Marketing Ideas for Advertising on the Radio" »


The Truth About Your Advance Ticket Sales

Early_event_ticket_sales Over the last ten years, I've hear the follow statement said by event organizers countless times, "We have to get our tickets on sale as soon as possible!" My rub with the previous statement is as follows . . . Too many event organizer think that because their tickets are on sale early, people will buy. That's rarely the case.

Here's a question to carefully ponder, "Are you giving people enough incentive to buy tickets early?" If you don't provide a compelling enough reason (that resonates with the target market) you won't sell many advance sale tickets for your event - regardless how early your tickets go on sale.

Six Months of Lousy Ticket Sales
Just the other day an event promoter was telling me about their advance sale ticket woes. Ticket have been on sale for over SIX MONTHS! But nobody is buying tickets.  A closer look at the promoter's event marketing shows that there is little reason for people to buy tickets early.  The event promoter now has to bank on last minute sales, which is a potential recipe for disaster.

Continue reading "The Truth About Your Advance Ticket Sales" »


How to Sell Event Tickets with Service Fees

Sell_event_tickets_service_chargeA few weeks ago, I got into a spirited debate with an event producer on the topic of ticket surcharges. The main point we haggled about was whether to include the service fees in the ticket price. If you want to sell more tickets to your event, it’s important to consider how you present ticket price and service fees to your customer. What seems trivial on the surface can have a huge impact on how many tickets (especially advance tickets) you sell to your event.

Continue reading "How to Sell Event Tickets with Service Fees" »


Ticketing Your Way to Lower Event Marketing Costs

Event_marketing_customer_loyaltyIf you want to lower your event marketing costs, you need to start collecting customer information immediately!

A HUGE Event Marketing Asset
Customer contact information (at a minimum name and email) is one of your greatest event marketing assets. If you have a recurring event, your customer data becomes even more important. It’s far less expensive to market your event to an established customer database.

Failure to Leverage Previous Customer Data
Oddly enough, far too many event organizers fail to collect customer information. Even worst - event organizers and promoters who fail to leverage their existing customer database. Are you making those same costly mistakes?

Continue reading "Ticketing Your Way to Lower Event Marketing Costs" »


How to Leverage Facebook and Your Event Marketing

Event_Marketing_Facebook If you’re using Facebook to market your event there are a few important things to understand. First off - like any marketing or advertising medium, Facebook has both positives and negatives. Disclaimer: I’m NOT on the crazy train that thinks Facebook can instantly fix every event marketing challenge. But, I do firmly believe Facebook is here to stay. Thus, event organizers should understand how to use it to their advantage.

Facebook versus Google
These days there seems to be a ton of press attention on the Google versus Facebook War for World Internet Domination. What you need to understand is how the two services differ from one another . . .

Continue reading "How to Leverage Facebook and Your Event Marketing" »


A "Must Follow" Event Advertising Strategy . . .

Event_advertising_marketing Over the weekend, a friend of mine told me about an advertising package a local newspaper had (pressured him into) sold him. The newspaper sales person convinced my friend to buy into an expensive advertising contract. The sales pitch focused around the notion of - "if you're advertising - you NEED repetition to connect with your audience." The signed advertising contract NOW ties my friend into an expensive long term contract. This isn't a problem if the advertising works, but if the advertising fails to deliver results . . . He'll have to pay for advertising that isn't doing squat!

How does the example above apply to your event marketing and promotion efforts?

When you buy advertising to promote your event, it's important to be savvy on how you negotiate the deal. You have the right to negotiate advertising terms. More importantly you have the obligation to say, "no thanks" if the advertising deal isn't good for you.

Continue reading "A "Must Follow" Event Advertising Strategy . . ." »


Crank Up Your Event Marketing with List Segmentation

After you’ve built (or started to build) your event marketing house list - There are some simple things you can do to quickly ramp up the effectiveness of your email marketing . . .
Event_marketing_list_segementBreak Your List Down - Segment It!
If you want to increase the effectiveness of your event list marketing, you need to better target your list. A great place to start is segmenting your event marketing list - This allows you to focus your event promotions to a very specific target market. As a result, you’ll get better response rates.

Continue reading "Crank Up Your Event Marketing with List Segmentation" »


Beware of the "Social Media" Event SMACKDOWN!

Social_media_event_promotion_marketingSocial Media in Event Marketing is a double edged sword . . . It can be either a tremendous event promotion asset or a potential public relations disaster.

Here's a tenet to follow when it comes to social media and your event marketing . . . Be very honest with the online information regarding you event! It doesn’t matter if the information is on your own event web site, Facebook, Twitter, or a newspaper interview. People are keeping an eye on you. Let me give you a specific example I found online a few month ago . . .  It revolves around a post-event article in a local newspaper.

Continue reading "Beware of the "Social Media" Event SMACKDOWN!" »


List Rental, Brokers, and Event Marketing - Advice

List_rental_broker_event_marketing

Yesterday, a coaching client asked me if they should pay $6,500 for a ONE-TIME email to a 55,000 person list. My first piece of advice to them was, "don't rush into things & be a healthy skeptic!" If a list broker wants you to pay a lot of money to rent their list, they should be more than willing to answer every question you have for them. What follows is applicable to both online and offline list rental.

Continue reading "List Rental, Brokers, and Event Marketing - Advice" »


The Importance of Market Research in Planning Your Event

by Eugene Loj

Really knowing a target market is the foundation of getting people to your event. Event organizers frequently call me in a last minute panic . . . They can’t understand why people AREN’T buying tickets for their event. After going through a bunch of probing questions, my response is almost always the same - “You’re having problems selling tickets to your event, because people aren’t interested in what you have to offer.” It sucks having to tell people this – especially when they’ve worked so hard planning their event.

Event_planning_market_research

Truth be told, it doesn’t matter how much work goes into planning your event. If people aren’t interested in what you have to offer, they’re not going to show up! If you want to pack your event, focus on finding a passionate marketplace that will automatically (or as close to automatically) attend your event. 

Continue reading "The Importance of Market Research in Planning Your Event" »


Social Media, Your Event Marketing, and "Insider Info" . . .

Social_media_event_marketingDuring a recent coaching call someone asked, "Can I use social media sites to broadcast Insider Information regarding my event?" The simple answer is, "Yeah, absolutely!" But, the more important question is, "Do you want to?" Consider the following . . .
 
Insider Info, Social Media, and Email Marketing
To me "Insider Information" is exactly as it reads "Insider" - hence it should be kept confidential.  Better yet, think of "Insider Info" as a secret. As you know, most people want to know a secret. You can use that "Wanna Know a Secret?" frame to your advantage . . . especially when it comes to list building.

If you were to broadcast "Insider Info" on your Facebook, Tumblr, or Twitter accounts - is the info really privileged anymore?
Personally I don't think so. Because emails are a one-on-one communication form, things are inherently confidential.

Continue reading "Social Media, Your Event Marketing, and "Insider Info" . . ." »


Reviewing Your Event Marketing Strategy

After your event comes to a close, do you carefully review the effectiveness of your advertising?

Event_marketing_advertising_strategy

We Spend $250,000 a Year on Advertising!
A few years ago, a west coast event organizer confided to me that they didn’t know their most effective form of advertising. All they could do was guess.  That same organizer blindly spends almost $250,000 each year advertising their event - summing up their strategy with "that’s what we always done.” Seriously?!?!? Here’s the really scary part . . . most event organizers can’t identify their most effective form of advertising. At best it’s a complete guess. As a result, countless advertising dollars are lost forever.

Continue reading "Reviewing Your Event Marketing Strategy" »


Two Amazingly Powerful Event Survey Questions

Event_Feedback_Survey_QuestionsUsing the right questions in an event survey is an extremely powerful way to position your event with a target audience.  Yet very few event promoters and organizers use surveys. Event surveying can be done both before and after your event. As with any survey, the focus should be solely on your target market.

Below are my two absolute favorite survey questions for event planning purposes. Don’t disregard the potential for great feedback because of their simplicity.

It's far easier to pack an event when you know what your audience wants and you go out of your way to give it to them.  Few things are as powerful as surveys in terms of honing in your target market's wants, needs, and desires.

Continue reading "Two Amazingly Powerful Event Survey Questions" »


An Extremely Dangerous Event Planning Mistake

This is a really important post, so please carefully consider the information that follows . . . 

Bad_Event_Ideas One HUGE mistake made by event organizers and event planners is holding an event that’s “never been done before.” The previous statement should always be followed up with the following question, “WHY has that kind of event never been done before?”

When it comes to planning events, being overly ambitious or even too creative can be very dangerous to your pocketbook.

Don’t Reinvent the Wheel
My suggestion to you is don't try and reinvent the wheel - especially if you're new to event planning or event promotions. Look towards events that are easy money makers as opposed to being a cool event.

In my experience cool / fringe events are the most difficult events to get people to attend. That’s why I love doing air show and beer festival event marketing. There is already “a starving crowd” for air shows and beers festivals. The deck is already stacked in my favor.

Continue reading "An Extremely Dangerous Event Planning Mistake" »


Last Minute Event Marketing and Promotion Strategy

Last_minute_event_marketing_idea Every few weeks I get a telephone call from a frantic event marketer looking for last minute event marketing strategies. The situations can be pretty heart-wrenching. Usually there isn’t much that can be done . . . But that doesn’t mean that I won’t try and help.

One of the first questions I ask is, “do you have an email list?” Very few people respond with, “yes.” A house email list is about the closest thing to an event marketing silver bullet, especially when your event is right around the corner. If you don't have a list or a ton of advertising cash reserve, your last minute options are fairly limited.

Go to Your House Email
Your email list is one of the most lucrative places for ticket sales when you're down to the wire. Unfortunately, too many event promoters and organizers DON’T email their house list ENOUGH prior to their event. You can’t just send one email asking people to buy before your big event.

Continue reading "Last Minute Event Marketing and Promotion Strategy" »


Shocking Event Web Site Stat - Most People Only Visit Once

Event_marketing_shocker A common misconception of event planners and organizers is that people are religiously visiting their event web site. As a result, event organizers continuously update their sites with new content . . . in some cases it becomes an obsession.

In my humble opinion, their efforts and resources are being wasted. Don’t get me wrong, updating your web site with relevant and timely content is very important. Keep in mind - event web sites aren’t like news web site.

People don’t come back multiple times a day to check for updates on an event web site. Consider the following . . .

Continue reading "Shocking Event Web Site Stat - Most People Only Visit Once" »


Get Great Ideas from an Event Marketing Field Trip

How much time do you spend looking to other events or industries for marketing ideas? Borrowing ideas from other events and industries is one of the quickest ways to add dollar signs to your bottom line.

Event_marketing_field_trip

 

If you don’t spend much time looking outside your own event looking for marketing ideas, you need to start today.

Continue reading "Get Great Ideas from an Event Marketing Field Trip" »