How to Generate Leads & Sell Advance Tickets with Your Event Web Site - Part I

How to Generate Leads & Sell Advance Tickets with Your Event Web Site - Part II

  If you haven't already, please start here: How to Generate Leads & Sell Advance Tickets with Your Event Web Site - Part I

Eden_Corn_Hill_Festival
Getting Them to Opt-in
Lead generation on your event web site should take the form of a well-thought-out opt-in box. Put your opt-in box on the home page, above the fold. Your opt-in box needs to give visitors a convincing reason to give you their personal information. Consider offering exclusive ticket discounts, a downloadable event guide, or "Insider" information to entice sign-ups. Go beyond an opt-in box that just says, “Join our newsletter.” Offer a benefit with enough value for a visitor to give you their name and e-mail address. Use feedback you’ve collected from your target market as a key indicator as to what is important to them. A client of mine shared a previously unreleased event performer schedule with their e-mail list. This was a highly-effective incentive that drove opt-ins.

In 2009, the Canadian International Air Show, switched their opt-in box from a small, unassuming “Join our newsletter” sign-up link to a monstrous, benefit-laden sign- up box that took up half of their home page. At first, the client hated the look and feel of the opt- in box. The client wasn’t sure that it was sending a positive message to the web site’s visitors. I asked them to stick with it for 30 days. Their previous, discreet form collected 565 e-mail addresses over two years. When they switched to the larger, more obvious opt-in box, they collected more than 7,500 e-mail addresses in just 60 days.

Focus on Value First — Sell Later
After you build a list, start to interact with your leads via e-mail. Your e-mail marketing effort for your event should be based on cultivating an online relationship based on trust, credibility and rapport. Be the opposite of everyone else who sales-pitches people to death.

Use what you know about your target market to deliver valuable information to them regarding your event. I usually send at least 10–15 value-based e-mails before trying to sell anything. The e-mails provide the list with “Insider” information regarding the event.

For example, we offer list subscribers for the airshow a sneak peak of the performer line-up, daily flying schedules, links to performer videos, aviation stories and updates regarding the event. When you’ve delivered tremendous value that fuels an insatiable demand to attend your event, that’s the time to sell tickets.

For example, the client who collected 7,500 e-mail addresses went on to generate $21,270 CAD (Canadian Dollars) of advance ticket sales in just 60 minutes from those addresses! In seven days, they generated $64,645 CAD of advance ticket sales.

After Your Event is Over
Use your list to follow up with people. Find out which leads turned into event attenders. Send them a post-event survey. Dave Pietrowski and his team organizes the World’s Largest Disco, a charity event in Buffalo, New York. After the event, he e-mails a thank-you note to attenders with one simple question, "What didn’t you like about our event?" Even though he's asking a negative question, people respond in a very positive manner. The feedback Pietrowski receives is used to improve the event from year to year. Before you dismiss this counterintuitive suggestion, consider this: Pietrowski and hist team have sold out their 7,000+ person event months in advance.

Few other forms of marketing allow you to interact with your market like your event web site and email list. Engage your online audience with relevant content and take advantage of the opportunity to capture leads. When done correctly, you can generate a database of the best prospects for advance ticket sales to your event, and help to ensure its success.

Here are some additional event marketing ideas to promote your event ...

Comments

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Comments are moderated, and will not appear until the author has approved them.

Your Information

(Name and email address are required. Email address will not be displayed with the comment.)