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« May 2010 | Main | August 2010 »

06/24/2010

Shocking Event Web Site Stat - Most People Only Visit Once

Event_marketing_shocker A common misconception of event planners and organizers is that people are religiously visiting their event web site. As a result, event organizers continuously update their sites with new content . . . in some cases it becomes an obsession. In my humble opinion, their efforts and resources are being wasted. Don’t get me wrong, updating your web site with relevant and timely content is very important. Keep in mind - event web sites aren’t like news web site. People don’t come back multiple times a day to check for updates on an event web site. Consider the following . . .

Most People Only Visit Once
Recently I crunched Google Analytics stats for 11 very different web sites spanning a 13 month period. The web statistics were drawn from a variety of industry segments. (Three of the sites were event web sites.) Traffic numbers from these sites were anywhere from a few hundred visitors a month all the way up to 24,000+ visitors a month. After the data was compiled, there was one shocking statistic that stood out . . . 71.67% of people visited these web sites ONLY ONCE!  A stunning 86.11% of people visited these web sites THREE TIMES or LESS. There might be some slight variances to the previous statistics, depending on industry, but it’s something you should mind carefully. Most people are only visiting your event web site once. You don’t have to take my word for it! Take a look at your own web stats. Look under the Visitor Loyalty tab in Google Analytics and select the Loyalty link. Most event organizers never consider the visitor loyalty when they look at their web statistics.

What are You Doing to Capture Their Info?
If a majority of people are visiting your web site only once, you need to do something to capture their information. By capturing the user information of your target market, you have a powerful tool to lead people back to your web site. A qualified target list of prospects is also a tremendous asset for selling advance sale tickets to your event. The easiest starting point is attempting to collect a visitor’s first me and email address. Don’t focus on quantity, but quality. Take a look at the resources section below for additional information. 

Those Annoying Pop-Ups
You might want to test a pop-up to collect visitor information. A note on annoying pop-ups . . . they’re only annoying when you’re popping up information that’s irrelevant to the person visit your site. That was always to problem with old school pop-up advertising. Present a value based proposition that the visitor actually cares about and the pop-up stops becoming an annoyance.

Knowing that most people only visit your web site once gives you the opportunity to do something about it. My strong recommendation is to try and collect email addresses right on your home page. To many people the recommendation probably seems highly counter-intuitive, but it works amazing well. Building a targeted list of prospects and then market to that list is the closest thing to an event marketing silver bullet.

Want to get more great info? Check out the articles below:

Event Web Statistics:

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06/22/2010

Get Great Ideas from an Event Marketing Field Trip

How much time do you spend looking to other events or industries for marketing ideas? Borrowing ideas from other events and industries is one of the quickest ways to add dollar signs to your bottom line. If you don’t spend much time looking outside your own event looking for marketing ideas, you need to start today.

Event_marketing_field_trip

Get Over It . . .
One large (self-imposed) roadblock that most people have to overcome is the “that won’t work for me” mindset.  How many times have you heard business people lament the “that won’t work, my business is different” line? Too many event planners and organizers fall into that same trap.  It’s like a broken record . . . “That won’t work because my event is different.” That’s a bunch of B.S.! Proven marketing ideas can be adapted and modified from one industry to another. In some cases adopting ideas can be unbelievably simple. 

60 Seconds for a $500,000.00+ Idea
Over the last three weeks I’ve attended the Rochester International Jazz Festival, Red Bull Air Race Championships (Windsor/Detroit), and two ethnic festivals (Ukrainian and Turkish). There were tons of great ideas floating around. One simple strategy I picked up put $500,000.00+ into an event organizers bank account,  months before a single person showed up to their event. Discovering the $500K+ strategy took all of sixty seconds with a few quick questions to the right person.  There is no reason why you can’t do the same.

Go Fish for Ideas
Make it a point to venture out and attend other events in and around your area.  Competing or complementary events to your own make for the best field trips. When at other events be on the lookout for things that you might be able to integrate into your own event.  The most observant you are, the more you’ll be able to take away. Find out who’s in charge of then event . . . are they on site? Most important - Don’t be afraid to ask smart questions!

Don’t be afraid to ask organizers questions. Keep it short and sweet.  Always remember to use a little couth . . . if an organizer is crazy busy at their event, you might need to follow up afterward. Follow up with them a week or so after their event. It's important to remember that you don't always need to speak to the actual organizer to get good information or ideas.

Validate the Information
One important point to remember . . . you’re going to need to do your homework and dig into details. It isn’t wise to take everything at face value. If something sounds too good to be true, do a little research to validate an idea or strategy.  Why should you do this? Even event organizers have egos that need to be stroked. As a result, they might exaggerate their numbers or certain claims. You don't want to integrate an event or strategy into your own event that has been proven to work.
  
Next time you go out to another event, bring your thinking cap, a small notebook (plus pen) and an insatiable curiosity.  Look for things that you can integrate and ethically borrow. Never dismiss another event's promotion idea(s) as irrelevant or stupid until you’ve dug into the details.

Want to get more great info? Check out the articles below: